Student Portal Handbook

How to use our online Learning Management System

How to access my enrolled course?

After you log in, you will be brought to My Courses page under student portal. If you don’t see the page, go to the portal entry of the main menu (“HELLO, ”), then click “My Courses”.

After that, “My Courses” page will show up with all the courses you have enrolled in.

Click the course will take you to the course page.

How to take the tests?

Follow the instructions above, you will be in the course page. Here under the “Course Content” you will be able to see the weekly tests. Click “Expand” if needed to see each individual test.

Click the week you need to take according to instructions from the tutor, and you will be taken to weekly test page. Click the first test listed in the “Week Content” to start the test.

During the test, you can go back to previous question or move to next question by clicking “Back” or “Next” Button. Click “Finish Test” button on the last question page to submit the test. Once the test paper is submitted, if there is more tests to be taken for that session, click “Click Here to Continue” button to take subsequent tests.

How to view your score?

After finishing the tests, you will receive an email with a summary of the test. Also, you can view your score again in “My Courses” page.

How to update my account information such as email, password etc?

From student portal, click Account Settings from the left side bar

No’s when taking a test online

  • Do not press GO BACK button on your browser in the middle of a test. Otherwise you will have to restart the test
  • Do not click the links to other tests in the middle of a test. Otherwise you will have to restart the test

Possible Website issues

Warning message like “Your connection is not private“ on your browser when visiting our website

Sometimes your web browser will cache some information about SSL Certificates, this can cause weird issues where a website will appear as insecure even though there is a valid SSL Certificate is installed. This can be easily fixed with approached below:

Mozilla Firefox

The steps are the same for Windows and Mac

  1. Open Mozilla Firefox
  2. Click on the drawer icon at the top right of the interface, then click Library
    Firefox - Open Menu
  3. Click History
  4. Click Clear Recent History
  5. Make sure the Active Logins check box is enabled
  6. Click OK

Google Chrome / Internet Explorer / Microsoft Edge for Windows

The SSL State for Google Chrome, Internet Explorer and Microsoft Edge cannot be cleared within the Chrome/Explorer/Edge Settings, it needs to be done via the operating system’s settings.

On Microsoft Windows the steps are:

  1. Open the Start menu
  2. Search for and open Internet Options
  3. In the dialog box that appears, select the Content tab
  4. Click Clear SSL State
    Microsoft Windows - Clear SSL State

Google Chrome on Mac OSX

To clear the SSL, you just need to clear your browser’s cache. Here are the steps:

    1. Open Google Chrome
    2. Click on the drawer icon to the top of the right of the page
    3. Open the History menu
    4. Click on History menu item in the History menu
    5. Click Clear Browser Data
    6. Set the Time Range to All Time
    7. Click Clear Data